Privacy policy

Last updated: April 29, 2026

At Project Ghaam, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

Information We Collect

When you use our website or place an order, we may collect:

  • Personal details such as your name, email address, phone number, and shipping/billing address
  • Payment information (processed securely through our payment providers)
  • Order details and purchase history
  • Device and browsing information such as IP address, browser type, and site activity

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support and respond to queries
  • Send order updates and important notifications
  • Improve our website and services
  • Prevent fraud and ensure secure transactions

We may also send promotional emails, which you can opt out of at any time.

Cookies

Our website uses cookies and similar technologies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings.

Third-Party Services

We use trusted third-party services to operate our store, including:

  • Shopify (for hosting and store management)
  • Payment gateways (for secure payments)
  • Shipping and fulfillment partners (for delivering your orders)

These services may collect and process your data as required to perform their functions.

Data Security

We take reasonable steps to protect your personal information.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Customer Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (where applicable)
  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

Need help?

If you have any questions, feel free to contact us.